# Opero

> The AI workforce for industrial service. EU-hosted, customer-owned, ready in weeks.

Opero turns scattered service docs, parts data and ERP records into a knowledge agent that industrial and manufacturing service teams actually use. Every page below is also available as plain markdown by appending `.md` to the URL. For a single-file corpus dump, see `/llms-full.txt`.

## Home
- [Home](https://opero.pro/index.md): Marketing landing with hero, products, industries, use cases, compare, ROI, testimonials, resources, FAQ.

## Index pages
- [Resources index](https://opero.pro/resources.md): All case studies, success stories, blog posts and guides.
- [Compare index](https://opero.pro/compare.md): The full Opero vs. competitor matrix.

## Industries
- [Construction & Material Handling](https://opero.pro/industry/machinery.md): Heavy iron, dealer networks, uptime SLAs
- [Industrial Production Machinery](https://opero.pro/industry/production.md): Presses, packaging lines, large-format equipment
- [Building Technical Services (MEP)](https://opero.pro/industry/mep.md): Electrical, HVAC, fire, plumbing — at scale
- [Food & Beverage Manufacturing](https://opero.pro/industry/food.md): Commercial kitchens, beverage lines

## Products
- [Knowledge Agent](https://opero.pro/product/knowledge.md): Chat + voice. Your manuals, finally usable.
- [Voice / Call Agent](https://opero.pro/product/voice.md): The phone call your customer expected to be useless.
- [AI Workflows](https://opero.pro/product/workflows.md): Tailored automations for how your team actually works.
- [Integrations](https://opero.pro/product/integrations.md): 100+ connectors. Opero reads your stack, doesn't replace it.
- [RFP / RFQ Automation](https://opero.pro/product/rfp.md): Win more bids. Draft them in hours, not weeks.
- [Whitelabel Support Portal](https://opero.pro/product/portal.md): Your brand. Your customers. Opero under the hood.
- [Parts & Procurement](https://opero.pro/product/parts.md): From symptom to spare-part order, in one conversation.

## Use cases
- [C-suite](https://opero.pro/use-case/csuite.md): Service revenue, margin, retention
- [Service managers](https://opero.pro/use-case/service.md): Dispatch, escalations, SLA
- [Sales managers & reps](https://opero.pro/use-case/sales.md): Quotes, technical answers, upsell
- [Customer service](https://opero.pro/use-case/cs.md): Ticket deflection, first-contact resolution
- [Field engineers](https://opero.pro/use-case/field.md): Diagnosis, parts, knowledge in your pocket
- [Procurement leads](https://opero.pro/use-case/procurement.md): RFQ throughput, supplier reach
- [Operations & plant managers](https://opero.pro/use-case/ops.md): Uptime, downtime, root cause

## Case studies
- [How Nize Equipment cut L2 escalations by 60% in 90 days](https://opero.pro/case-study/nize-equipment.md): Nize Equipment

## Resources
- [How Nize Equipment cut L2 escalations by 60% in 90 days](https://opero.pro/resources/nize-equipment.md): case-study · 6 min
- [Voicebots in the workshop: when speech beats screens](https://opero.pro/resources/voicebot-workshop.md): blog · 8 min
- [Why generic LLMs miss the mark in manufacturing service](https://opero.pro/resources/generic-vs-vertical.md): blog · 7 min
- [The 2026 RFP automation playbook for industrial OEMs](https://opero.pro/resources/rfp-playbook.md): guide · 12 min
- [How EU-hosted AI changes procurement conversations](https://opero.pro/resources/eu-hosted.md): blog · 5 min
- [Building a knowledge agent your technicians actually trust](https://opero.pro/resources/trust.md): guide · 9 min

## Compare
- [Opero vs. ChatGPT / OpenAI](https://opero.pro/compare/chatgpt.md): A general-purpose assistant. Opero is a purpose-built industrial-service agent.
- [Opero vs. Microsoft Copilot](https://opero.pro/compare/copilot.md): A horizontal copilot for office work, not a vertical agent for service operations.
- [Opero vs. ServiceNow](https://opero.pro/compare/servicenow.md): A heavyweight IT service-management platform. Opero is service intelligence built for the floor, not the help desk.

## Trust
- [Trust posture](https://opero.pro/trust.md): EU hosting (Germany, Denmark, Ireland), no training on customer data, audit log on every retrieval and every action, ACLs filter before retrieval.

## Legal
- [Privacy Policy](https://opero.pro/privacy.md): How we collect, use and protect your data. EU-hosted, GDPR-compliant.
- [Terms of Service](https://opero.pro/terms.md): The legally binding agreement between you and Opero Labs ApS.